Community Guidelines

Our guidelines define the standards that make Forenta a high-trust marketplace for builders and clients alike.

Our core values

Respect

Treat every person on the platform with dignity. No harassment, discrimination, or hostile communication.

Integrity

Be honest about your skills, availability, and deliverables. No fake reviews, misrepresentation, or deceptive practices.

Quality

Commit to delivering excellent work. If something goes wrong, communicate proactively and resolve it.

Collaboration

Work openly and constructively. Great projects are built on clear communication and mutual respect.

What's encouraged

  • Showcasing your real skills and portfolio work
  • Communicating clearly and setting expectations upfront
  • Delivering high-quality work on agreed timelines
  • Leaving honest, constructive reviews
  • Reporting issues or concerns through proper channels
  • Building long-term relationships with platform partners
  • Respecting other users' privacy and visibility preferences
  • Using your real identity and keeping your profile accurate

What's not allowed

  • Circumventing the credits system or taking projects off-platform
  • Fake reviews, misleading profiles, or false credentials
  • Harassment, threats, discrimination, or offensive communication
  • Sharing confidential workspace content or private user data externally
  • Scraping profiles, automating data extraction, or building competing datasets
  • Plagiarism or use of others' IP without permission
  • Creating multiple accounts or impersonating others
  • Contacting users who have set their profile to private or disabled messages

Enforcement

Warning

A formal warning is issued for first-time or minor violations. The behaviour must stop immediately.

Suspension

Repeated or serious violations result in temporary account suspension while we investigate.

Permanent ban

Severe or repeated violations lead to permanent removal from the platform with no refund of subscription fees.

Report a violation

If you witness behaviour that violates these guidelines, please report it. All reports are reviewed confidentially by our trust & safety team.