Trust & Safety

Built on trust. Engineered for safety.

Trust isn't a marketing layer. It's the product.

5
pillars of trust
48h
dispute response
100%
EU-hosted
Verified builders
GDPR
Signal Score
EU data hosting
48h disputes

The five pillars

Trust isn’t a feature. It’s the foundation.

Every decision on Forenta — from verification to Signal Score — is designed to protect both builders and clients.

Pillar 01

Verification

Every profile carries a badge that reflects exactly what we've checked: email, identity, or full portfolio review. No fake tiers. No pay-to-verify.

How we do it
  • Basic: email confirmed and profile filled out
  • Trusted: identity and skills reviewed by our team
  • Portfolio: work samples checked for authenticity
  • Badge is visible on profiles and in match results
Pillar 02

Activity budget, not commission

Your plan covers your platform activity. No percentages taken from your work. No escrow. No fee tucked into the invoice.

How we do it
  • Weekly activity budget based on your plan: Lite, Pro, or Max
  • Spent on matches, Trials, and visibility — never on the work itself
  • Subscriptions billed through Stripe (PCI-DSS compliant)
  • Unused weekly credits do not roll over — the system stays fair
Pillar 03

Clear policies

Privacy, conduct, billing, and disputes are all documented in public. Nothing buried, nothing invented after the fact.

How we do it
  • Community guidelines spell out expected behaviour
  • Terms of Service cover subscriptions, credits, and IP
  • Privacy policy explains what we store and why
  • Direct contact routes for support, legal, and privacy
Pillar 04

Signal Score

Reputation comes from completed work, not from buying visibility. It can't be bought and it doesn't reset when you switch plans.

How we do it
  • Built from trial outcomes, ratings, and platform activity
  • Updates after every completed Trial
  • Visible on your public profile
  • Higher scores get priority in matching
Pillar 05

Data protection & privacy

Your data is yours. You choose what's visible, to whom, and when. Every byte stays in the EU.

How we do it
  • Profile visibility: Public, Members only, or Private
  • Discoverability toggle in Settings, on or off anytime
  • Workspace content only visible to members
  • Hosted in the EU (Supabase EU region), GDPR-aligned
  • Export or delete your data whenever you want

Our commitment

Transparent, accountable, always on your side.

We publish clear policies, respond to questions within 48 hours, and show you exactly what we do with your data — anytime.

48h response

On disputes, support tickets, and privacy requests.

EU data hosting

Supabase EU region — GDPR compliant from day one.

PCI-DSS payments

All payments run through Stripe, fully encrypted.

Forge AI privacy

Idea analyses run in real-time; nothing is stored.

Six protections, built in.

Forenta is designed to cut the avoidable risk out of early collaboration.

No credit cardGDPR compliant48h response