Trust & Safety

Built on trust. Engineered for safety.

Trust is not a marketing layer. It is part of the product.

5
pillars of trust
48h
dispute response
100%
EU-hosted
Verified builders
GDPR
Signal Score
EU data hosting
48h disputes

The five pillars

Trust isn’t a feature. It’s the foundation.

Every decision on Forenta — from verification to Signal Score — is designed to protect both builders and clients.

Pillar 01

Verification

Profiles can be reviewed and marked according to the level of verification actually completed.

How we do it
  • Basic verification: email confirmation and profile completeness
  • Trusted verification: identity and skills review
  • Portfolio review for quality and authenticity
  • Verification status is displayed on profiles and in search results
Pillar 02

Credits system

A fair, transparent system where credits fuel collaboration. No commissions, no escrow, no hidden fees.

How we do it
  • Weekly credits based on your plan — Lite, Pro, or Elite
  • Bonus credits for achievements, referrals, and streaks
  • Use credits to unlock matches, start trials, and boost visibility
  • All subscriptions processed by Stripe, PCI-DSS compliant
Pillar 03

Clear policies

Privacy, conduct, billing and dispute expectations are documented in public.

How we do it
  • Community guidelines define standards for behaviour
  • Terms of Service cover subscriptions, credits, and IP
  • Privacy policy describes data processing and your rights
  • Contact routes for support, legal, and privacy requests
Pillar 04

Signal Score

Reputation is based on platform signals and collaboration outcomes, not on paid visibility.

How we do it
  • Calculated from collaboration outcomes, reviews, and platform activity
  • Updated after every completed project or trial
  • Visible to other users on your public profile
  • Higher Signal Score improves matching priority
Pillar 05

Data protection & privacy

Your data belongs to you. We give you control over what is visible and to whom.

How we do it
  • Choose your profile visibility: Public, Members only, or Private
  • Toggle discoverability in Settings at any time
  • Workspace content is only available to members with the relevant access rights
  • All data hosted in the EU (Supabase EU region), GDPR compliant
  • Export or delete your data at any time via Settings

Our commitment

Transparent, accountable, always on your side.

We publish clear policies, respond to questions within 48 hours, and show you exactly what we do with your data — anytime.

48h response

On disputes, support tickets, and privacy requests.

EU data hosting

Supabase EU region — GDPR compliant from day one.

PCI-DSS payments

All payments run through Stripe, fully encrypted.

Forge AI privacy

Idea analyses run in real-time; nothing is stored.

Start with trust built in.

Forenta is designed to reduce avoidable risk in early collaboration.

No credit cardGDPR compliant48h response